Orders
Shipping
Shipping information for STRATA-B customers and professional partners.
Order Processing
Orders are prepared as quickly as operationally possible after payment confirmation. Processing timelines may vary during launches, holidays, inventory changes, or high-volume periods.
Shipping Timing
Estimated delivery dates are not guaranteed and may be affected by carrier delays, weather, address issues, customs, or other factors outside STRATA-B's control.
Addresses
Please review shipping details carefully before checkout. If an address needs to be changed after purchase, contact us promptly at info@strata-b.com; changes cannot be guaranteed once an order is in fulfillment.
Damaged or Missing Orders
If an order arrives damaged or appears missing, contact us with your order details and photos where applicable so we can review the issue with the carrier or fulfillment partner.