Privacy Policy

We collect information you choose to provide, including your name, email address, phone number, shipping or billing details, professional account details, referral information, and messages submitted through forms or support requests.

We may also collect technical information such as browser type, device information, pages visited, referring links, cookies, and checkout or account activity needed to operate the website and improve the customer experience.

We use personal information to create and manage accounts, process orders, support professional referrals, provide customer service, communicate about STRATA-B products and programs, improve our website, protect against misuse, and comply with legal or operational requirements.

If you join a professional or referral program, we may use your information to connect client activity with the referring professional profile and provide appropriate account or order visibility.

Orders and payments may be processed through third-party commerce, payment, shipping, email, analytics, or hosting providers. These providers receive only the information reasonably needed to perform their services.

Payment card details are handled by payment processors and are not stored directly by STRATA-B on this website.

We may use cookies or similar technologies to remember cart contents, referral links, login sessions, preferences, and basic site analytics. You can adjust cookie settings in your browser, but some site features may not function correctly without them.

We may send transactional emails related to accounts, orders, password resets, support requests, professional applications, or referral activity. Where permitted, we may also send product or program updates. You can opt out of promotional communications when an unsubscribe option is provided.

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No internet-based system is perfectly secure, and we cannot guarantee absolute security.

We keep personal information only as long as reasonably necessary for the purposes described in this policy, including account management, order records, customer support, business operations, legal compliance, and dispute resolution.

You may request access, correction, or deletion of your personal information where applicable by contacting us. Some information may need to be retained for legitimate business, legal, tax, security, or compliance reasons.

For privacy questions or requests, contact STRATA-B at hello@strata-b.com or by phone at 1 (833) 835-8885.